Términos del servicio

TERMS OF SERVICE
For: Yandel Store – Official Merch Store
Last Updated: 11/22/2025


1. ACCEPTANCE OF TERMS

By accessing or purchasing from Yandel Store (“the Store”, “we”, “our”, “us”), you agree to these Terms of Service.
If you do not agree, you may not use the website, place an order, or access any services.

These Terms apply to all users, including browsers, customers, merchants, affiliates, and contributors of content.


2. LEGAL OWNERSHIP & BUSINESS IDENTIFICATION

Yandel Store is an online retail platform dedicated to official merchandise and related products.

All branding, names, trademarks, logos, artwork, and designs displayed on this site are protected by U.S. and international intellectual property laws.

Unauthorized use is strictly prohibited.


3. ELIGIBILITY

To use this site you must:
• Be at least 18 years old, OR
• Have legal permission from a parent or guardian.

By purchasing, you legally confirm your age and authorization.


4. PRODUCT INFORMATION & AVAILABILITY

We sell limited-edition merchandise, apparel, accessories, music products (vinyl, cassettes), and collectible goods.

Due to production variables and screen/device differences:
• Colors may differ slightly
• Sizing may vary
• Limited-edition items may never restock

We reserve the right to modify or discontinue any product at any time without notice.


5. PRICING & BILLING

Prices may change without notice.

By placing an order, you confirm that:
• All billing information is accurate
• You authorize the transaction
• You agree to pay all charges including shipping, taxes, duties, or customs fees

We reserve the right to:
• Reject or cancel any order
• Limit quantities per household or customer
• Refuse orders based on suspected fraud, chargeback risk, or unusual patterns

If an order is canceled, you will be notified and refunded.


6. ORDER PROCESSING & FULFILLMENT

Once an order is placed:
• Orders cannot be modified or canceled unless still in processing
• Fulfillment time may vary depending on product type and demand

Limited items, pre-orders, and drops may require extended processing times.

We reserve the right to extend fulfillment periods during high-traffic launches.


7. TRANSFERENCE OF OWNERSHIP & LIABILITY

Ownership and responsibility transfer to you the moment the package is handed to the shipping carrier.

This includes:
• USPS
• UPS
• FedEx
• DHL
• International carriers

After carrier acceptance, we are not responsible for:
• Lost packages
• Delayed packages
• Stolen packages
• Incorrect delivery due to customer-provided address
• Carrier errors or force majeure events

We will assist you in filing a claim but cannot issue replacements for issues controlled by the carrier.


8. DELIVERY, TRACKING & ADDRESS ERRORS

Customers are responsible for providing a complete and accurate shipping address.

If a package is returned due to:
• Incorrect address
• Missing apartment/unit number
• Customer refusal
• Unclaimed at carrier location

→ Customer must pay reshipping fees.

Tracking numbers are provided when available.

Once tracking shows Delivered, the order is considered fully fulfilled.


9. INTERNATIONAL SHIPPING, DUTIES & CUSTOMS

For international customers:

You are responsible for:
• Customs fees
• VAT taxes
• Duties
• Import restrictions

Delays caused by customs are outside our control.

Unpaid customs that result in returned packages require reshipping fees.


10. DIGITAL PRODUCTS (IF APPLICABLE)

Digital items (downloads, exclusive files, artwork, etc.):
• Are delivered electronically
• Cannot be refunded once delivered
• Are licensed for personal use only

Redistribution or resale is strictly prohibited.


11. RETURNS, EXCHANGES & REFUNDS

Due to the nature of limited-edition merchandise:
All sales are final.

We do not accept returns or exchanges unless:
• The item arrived damaged
• The wrong item was received

Claims must be submitted within 48 hours of delivery with:
• Photos
• Order number
• Packaging details

We reserve the right to accept or deny claims based on evidence.


12. PROHIBITED CONDUCT

You agree NOT to:
• Copy, reproduce, or resell merchandise designs
• Upload viruses or malicious code
• Use bots or automation to purchase drops
• Interfere with servers, security, or platform performance
• Impersonate others
• Provide false information
• Attempt to reverse engineer any part of the site

Violations may result in order cancellation and legal action.


13. INTELLECTUAL PROPERTY & MERCH RIGHTS

All designs, logos, artwork, product concepts, photos, and branding on this site are protected under:
• U.S. Copyright Law
• International Copyright Treaties
• Trademark Law

Unauthorized reproduction, resale, or distribution is strictly prohibited.

We aggressively enforce intellectual property rights.


14. THIRD-PARTY SERVICES

Payments, shipping, analytics, and embeds may involve third-party providers.
We do not control and are not liable for third-party errors, outages, or policies.

Use of third-party tools is at your own risk.


15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Yandel Store is NOT liable for:
• Loss of profits
• Loss of data
• Stolen packages
• Delays or errors from carriers
• Indirect or consequential damages
• Unauthorized use of your account
• Misuse of products after delivery

Our liability shall never exceed the price you paid for the order.


16. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Yandel Store, its owners, partners, employees, and affiliates from any claims arising out of:
• Your breach of these Terms
• Your misuse of the site
• Your violation of any law or rights of others


17. GOVERNING LAW

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles.

Any dispute must be resolved exclusively in Florida state or federal courts.


18. SEVERABILITY

If any portion of these Terms is found unlawful, the remainder still applies.


19. ENTIRE AGREEMENT

These Terms constitute the full and exclusive agreement between you and the Store.


20. CONTACT INFORMATION

Questions about these Terms:

store@yandel.com